• Holiday Closure Notice
    Our office will be closed Monday, January 19, 2026 in observance of the holiday. We will resume normal business hours at 8:00 AM on Tuesday, January 20, 2026. If you are experiencing a gas emergency during this time, please contact our 24-hour Emergency Service Line at 877-350-7816, Option 2.
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To report a natural gas odor or emergency, leave the area immediately and then call 911 and (877) 350-7816.

Business Hours (Excluding Holidays)
Monday – Friday 8:00am – 5:00pm CST

Customer Service Center:
(877) 350-7816, Option 3

24-Hour Emergency Number:
(877) 350-7816, Option 1

Online Payments
(877) 350-7816, Option 2

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Cooler temperatures can lead to higher gas usage. These quick tips can help reduce usage:

Heating tips:

  • Set your thermostat to 68–70°F.
  • Seal windows and doors.

Gas stove tips:

  • Use cookware that matches the burner size.
  • Keep burners clean for an efficient flame.

Water heater tips:

  • Set your water heater to 120°F to save energy.
  • Take shorter showers or use low-flow showerheads to reduce hot water demand.

For additional tips, visit https://www.pinesgas.com/tips-to-lower-gas-usage/